How to Send SMS Messages in Your CMS

image of the Alert content card in theEMPLOYEEapp which you fill out to send a text message to employees

June 19, 2023 By teappstaging Comments are Off

SMS texting is a great way to communicate real-time updates with your employees. We offer our texting solution as an add-on to theEMPLOYEEapp mobile app and intranet or as a standalone product.

If you want to learn more about the benefits of texting, please visit our SMS texting product page.

How to Send SMS Texts

Once you’ve enabled SMS messaging on your profile, you can start sending out messages through your alert section in your Content Management System (CMS). If you haven’t enabled SMS within your CMS yet, please view this step-by-step guide first.

To send text messages, follow these steps:

Step 1: Login to your Intranet application on your desktop computer.

Step 2: Go to “Content Management”. You can do this by clicking on the “Crown Icon” in the upper right corner of your News Feed.

crown icon within theEMPLOYEEapp intranet to navigate to content management

Step 3: Click on “Alerts” in the left-hand navigation of your CMS.

Step 4: Click on the red plus button in the lower right-hand side of your CMS. This will open the content card for sending SMS texts.

Alerts section of CMS is opened and then pointing to the red plus button to add an alert

Step 5: Fill out the Alert Content Card by adding your message, choosing the groups to send the message to, and selecting “SMS” as the way to send out the alert.

  • NOTE: Clients who also use our app and intranet will also have the ability to send Broadcast Alerts from this window.

filled out Alert content card

Step 6: Hit “Send” to send your SMS text message!

Other SMS Resources

To learn more about how to use texting for employee communication, please check out the following articles from theEMPLOYEEapp team:

Additional support resources for SMS texting include:

 

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